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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica Lee

October 6, 2026

5  out of  5
rating by Monica Lee
"Susan Geoghegan is an excellent person to work with. She explains clearly, she is easily available, and she has a heart of gold. Being in animal rescue, we have so much in common and her compassion shows. I highly recommend Susan for all your insurance needs."
We responded:
"Monica, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Rhonda Cuccia

October 6, 2026

5  out of  5
rating by Rhonda Cuccia
"Whenever I need to discuss my auto or home insurance, the staff at Susan Geoghegan’s Agency are always welcoming, helpful, and kind. I truly appreciate their great service!"
We responded:
"Thank you so much for the 5 stars, Rhonda! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Stephanie Forster

October 5, 2026

5  out of  5
rating by Stephanie Forster
"I am so lucky to have Susan Geoghegan as my insurance agent. She and her whole team are experienced, caring and quick to respond to ALL my requests. I highly recommend Susan and the State Farm team."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bill Hudgins

October 5, 2026

4  out of  5
rating by Bill Hudgins
"The staff at state farm are top notch i recommend them"
We responded:
"Bill, thank you so much for the 4-star rating! We’re glad you had a positive experience with our team. If there’s anything we could do to make it a full 5 stars next time, we’d truly love to hear your thoughts.  Please feel free to give us a call or send us an email. - Susan Geoghegan and Team "
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Vedi Ramdhanie

October 5, 2026

5  out of  5
rating by Vedi Ramdhanie
"Excellent customer service! Susan, my State Farm agent is knowledgeable, attentive, and always willing to go the extra mile. She explained coverage clearly, answer questions patiently, and make the entire process extremely easy. I truly appreciate her professionalism and personal care. I would highly recommend this agency!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Koren Forster

October 5, 2026

5  out of  5
rating by Koren Forster
"Highly recommend Susan Geoghegan’s State Farm. She and her staff are responsive when you need them and proactive in identifying policies to protect you in the future!"
We responded:
"Wow, thank you for the 5-star review, Koren! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Mark Crawford

October 1, 2026

5  out of  5
rating by Mark Crawford
"Durable power of attorney"
We responded:
"Mark, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Metairie insurance team! - Your State Farm Agent, Susan Geoghegan "
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Raymond Decuir

September 9, 2026

5  out of  5
rating by Raymond Decuir
"Agent was very helpful and answered all of my questions and she made me feel as a valued customer. Keep up the good work !"
We responded:
"Raymond, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Janet Diaz

August 7, 2026

5  out of  5
rating by Janet Diaz
"Spoke with Donna B. at the Kenner office. Requested a few dates on some old policies and had the info within 10 minutes of my request.
Fantastic Customer Service. I was told to call back with any questions or needs I have; I knew what I had asked required her to review older files but as stated to me "Never a problem!""
We responded:
"Janet, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Kelly Cambre

June 30, 2026

5  out of  5
rating by Kelly Cambre
"I had a great experience with state farm. My agent was knowledgeable and patient. I highly recommend Stacey Alexander"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Susan Geoghegan’s Team. "
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Helaina Alexander

June 30, 2026

5  out of  5
rating by Helaina Alexander
"I had an amazing experience at State Farm. I was nervous at first, but Stacey helped me through everything and made me feel comfortable right away. She’s not only super professional and knowledgeable, but she genuinely cares about the people she helps. Stacey takes her time to explain everything in a way that’s easy to understand and always makes you feel confident in your decisions. She’s friendly, responsive, and really goes above and beyond for her clients. You can tell she loves what she does, and it shows in the way she treats people. Stacey Alexander at State Farm is a 10/10 absolutely amazing! I highly recommend her if you want someone you can truly trust!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lydia Boutte

June 5, 2026

5  out of  5
rating by Lydia Boutte
"Jessica was courteous, yet professional, in answering my inquiry regarding providing insurance proof for the state fortified roof program. She also was expedient in emailing a copy of my policy to me to submit as required with my application."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Susan Geoghegan’s Team. "
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Lauren Untz

May 21, 2026

5  out of  5
rating by Lauren Untz
"Special thanks to Jessica Robbins ! She was extremely helpful and attentive throughout the entire claims process."
We responded:
"Thanks so much for the fantastic rating, Lauren! We are so glad you had a positive experience with us here on State Farm Agent Susan Geoghegan’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Carol Robinson

April 10, 2026

5  out of  5
rating by Carol Robinson
"The staff is great. Christine is always so professional and helpful!"
We responded:
"Thanks so much for the fantastic rating, Carol! We are so glad you had a positive experience with us here on State Farm Agent Susan Geoghegan’s Team. If there is anything we can do for you in the future, just give us a shout! "
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denise

December 19, 2025

5  out of  5
rating by denise
"The staff members Carmen Reyes, Christyn Bourg and Anastacia Langley was very friendly, professional, patient, helpful and knowledgeable with all my needs that was presented to resolve my concerns. I would recommed state farm to family and friends. These ladies ROCK!!! Happy Holidays thanks again for you guys help."
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Chris

December 17, 2025

5  out of  5
rating by Chris
"Susan Geoghegan was so very helpful. Went above & beyond for me since I cannot hear. Truly great agent. Tyvm"
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Cynthia Wallace

December 10, 2025

5  out of  5
rating by Cynthia Wallace
"Ashley Arredondo provides excellent customer service. She is always prompt with her responses and able to answer all of my questions. I am completely satisfied with my experience at Susan Geoghegan State Farm insurance agency. Exceptional customer service from the entire staff- they call with updates and suggestions to keep my portfolio updated."
We responded:
"Cynthia, thank you so much for the feedback. We are so happy to hear that Greg always gives you a wonderful experience. Please let us know if we can do anything else in the future. We appreciate your business."
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Gabriela Moreta

December 3, 2025

5  out of  5
rating by Gabriela Moreta
"Excellent Costummer service, quick attention. Highly recommended. It is been a great experience to work with Carmen :)"
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felicia hill

November 21, 2025

5  out of  5
rating by felicia hill
"i received excellent customer service from Christine. so glad i made the call and switched from Geico."
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Peacock Barbershop

September 25, 2025

5  out of  5
rating by Peacock Barbershop
"Greg and the state farm agents are so knowledgeable and helpful with all my insurance needs."
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Kim Keith

September 14, 2025

5  out of  5
rating by Kim Keith
"I recently invested in a life insurance policy. The staff is extremely knowledgeable and courteous. They suggested a personal article policy for my jewelry, something that I thought was covered by my homeowner's insurance. I've shared this info with family and friends. Great price for the peace of mind. I was so pleased with the experience that I will be moving my auto insurance as well."
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Ashley Doubleday

September 13, 2025

5  out of  5
rating by Ashley Doubleday
"I have been a customer for about a decade and have always felt like this office cares about my best interest. My agent Greg is personable, professional, and has proactively found ways to save me money and secure the best coverage. I’ve encountered car wreaks and windshield repairs and have had a seamless experience any time I’ve had to put my insurance to use. Highly recommend!"
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milton franco

September 11, 2025

1  out of  5
rating by milton franco
"I have bad experience working with this people from the beginning.. they insurance one of my using a different VIN number that was not my truck .. for 4 months since I find out when motor and vehicle send me a letter saying that my truck was not insured for 4 months.. and they did a flag in my driving license .. not good stay away from this people .. also I was indeed to find another agent and that’s what I did .. and they send me this email is not professional doing this I’m free to go anywhere I want and find new agents that can assist me better .. also ..when I started the policy we then they give me multiple insurance discount.. to get discount and the next renewal my policy increase 40 percent higher ..and I did ask why they told me I was receiving savings that I wasn’t not eligible.. and they did my policy in the beginning!! Not good !!"
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David Young

July 28, 2025

5  out of  5
rating by David Young
"Dealt with Michelle Donnelly for the first time. She was courteous, efficient and quite punctual in getting back to me with answers to my questions. My compliments to her!"
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Donald Crowder

July 24, 2025

5  out of  5
rating by Donald Crowder
"Susan Geoghegan's State Farm office constantly monitors even the small things that saves us money. Highly recommended."